{"id":2550,"date":"2022-12-14T12:20:26","date_gmt":"2022-12-14T12:20:26","guid":{"rendered":"https:\/\/www.pacifictravel.co\/politica-de-tratamiento-de-datos-personales\/"},"modified":"2022-12-30T02:40:46","modified_gmt":"2022-12-30T02:40:46","slug":"politica-de-tratamiento-de-datos-personales","status":"publish","type":"page","link":"https:\/\/www.pacifictravel.co\/en\/politica-de-tratamiento-de-datos-personales\/","title":{"rendered":"Personal data processing policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2550\" class=\"elementor elementor-2550 elementor-1150\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3f186b6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3f186b6\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d582942\" data-id=\"d582942\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-dda11a6 elementor-widget elementor-widget-heading\" data-id=\"dda11a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Personal data processing policy<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1120ac4 elementor-widget elementor-widget-text-editor\" data-id=\"1120ac4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div>\n<div>GENERAL<\/div>\n<div>This policy is defined in accordance with the entry into force of Statutory Law 1581<\/div>\n<div>of 2012, the purpose of which is to dictate the general provisions for data protection<\/div>\n<div>personal data and develop the constitutional right that all persons have to know,<\/div>\n<div>update and rectify the information that has been collected about them in databases or<\/div>\n<div>archivos as\u00ed como el derecho a la informaci\u00f3n; por tanto PACIFIC DMC, teniendo en<\/div>\n<div>Considering his status as responsible for the processing of personal data that assists him, it is<\/div>\n<div>allows the formulation of this text in order to effectively comply with said regulations and in<\/div>\n<div>especially for the attention of queries and claims about the treatment of personal data<\/div>\n<div>personnel who collect and handle PACIFIC DMC.<\/div>\n<div>The right to HABEAS DATA is the one that every person has to know, update and rectify the<\/div>\n<div>information that has been collected about it in files and data banks of a public nature or<\/div>\n<div>private and guarantees all citizens decision-making power and control over their information<\/div>\n<div>staff. Therefore, PACIFIC DMC accepts such provisions, taking into account that for the<\/div>\n<div>development of its corporate purpose, it is continuously compiling and carrying out various treatments<\/div>\n<div>to databases of customers, shareholders, suppliers, business partners and employees.<\/div>\n<div>By virtue of the foregoing, within the legal and corporate duty of PACIFIC DMC to protect<\/div>\n<div>the right to privacy of people, as well as the power to know, update or request the<\/div>\n<div>information that is filed on them in databases, PACIFIC DMC, has designed the<\/div>\n<div>This policy for the management of personal information and databases in which it is<\/div>\n<div>describes and explains the treatment of Personal Information to which you have access through<\/div>\n<div>our website, email, physical information (strips), text messages, text messages<\/div>\n<div>voice, App, telephone calls, face to face, physical or electronic means, current or in the future<\/div>\n<div>are developed as other communications sent as well as through third parties that<\/div>\n<div>participate in our business or legal relationship with all of our customers, employees,<\/div>\n<div>suppliers, shareholders, strategic and related allies.<\/div>\n<div>This will be adjusted to the extent that the regulations are regulated<\/div>\n<div>applicable to the matter and new provisions enter into force.<\/div>\n<div>GENERAL OBJECTIVE<\/div>\n<div>With the implementation of this policy, it is intended to guarantee the reservation of the<\/div>\n<div>information and security about the treatment that will be given to it to all<\/div>\n<div>customers, suppliers, employees and third parties of whom PACIFIC DMC has<\/div>\n<div>legally obtained information and personal data in accordance with the guidelines<\/div>\n<div>established by the regulatory law of the right to Habeas Data. Also, through the<\/div>\n<div>issuance of this policy complies with the provisions of literal K of article<\/div>\n<div>17 of the aforementioned law.<\/div>\n<div>DEFINITIONS<\/div>\n<div>1. Authorization: Refers to the prior, express and informed consent of the Owner to<\/div>\n<div>what<\/div>\n<div>PACIFIC DMC, or its Managers carry out the Data Processing<\/div>\n<div>Owner&#8217;s personal<\/div>\n<div>2. Owner: natural person whose data is processed by the company.<\/div>\n<div>3. Database: They consist of an organized set of Personal Data that are<\/div>\n<div>object of Treatment, and includes physical and electronic files. The databases of<\/div>\n<div>property of PACIFIC DMC, are detailed in section VI of these<\/div>\n<div>policies.<\/div>\n<div>4. Personal data: information that is linked to a person. is any piece of<\/div>\n<div>information linked to one or more determined or determinable persons or that<\/div>\n<div>may be associated with a natural or legal person. Personal data can be<\/div>\n<div>public, semi-private or private.<\/div>\n<div>5. Treatment: It is any operation or set of operations on Personal Data<\/div>\n<div>carried out by PACIFIC DMC or the Treatment Managers on behalf of the<\/div>\n<div>sales such as collection, storage, use, circulation or disposal.<\/div>\n<div>6. Person in charge of the treatment: natural or legal person, public or private, who by itself<\/div>\n<div>itself or in association with others, carries out any processing of personal data on behalf of<\/div>\n<div>of the data controller.<\/div>\n<div>7. Responsible for the treatment: natural or legal person, public or private, who by itself<\/div>\n<div>itself or in association with others, decide on the database and\/or the treatment of the<\/div>\n<div>data.<\/div>\n<div>8. Public Data: Personal Data classified as public by law or the Political Constitution.<\/div>\n<div>Are public, among others, the data related to the marital status of people, their profession<\/div>\n<div>or trade, in his capacity as a merchant or public servant.<\/div>\n<div>9. Semi-private data: Semi-private data that does not have an intimate, reserved nature, or<\/div>\n<div>public and whose knowledge or disclosure may be of interest not only to its owner but also to a certain<\/div>\n<div>sector or group of people or society in general, such as financial and credit data<\/div>\n<div>of commercial activity.<\/div>\n<div>10.Private data: It is the data that due to its intimate or reserved nature is only relevant for<\/div>\n<div>the owner.<\/div>\n<div>11. Sensitive Data: Personal Data whose use affects the privacy of the Holder or whose use<\/div>\n<div>may generate their discrimination, such as those that reveal the racial origin<\/div>\n<div>ethnicity, political orientation, religious or philosophical convictions, membership of<\/div>\n<div>unions, social organizations, human rights or that promote interests of<\/div>\n<div>any political party or that guarantee the rights and guarantees of political parties<\/div>\n<div>of opposition as well as data related to health, sexual life and biometric data<\/div>\n<div>12. Privacy Notice: It is the physical, electronic or any other document<\/div>\n<div>format, generated by PACIFIC DMC that has been made available to the Holder<\/div>\n<div>for the Treatment of your Personal Data, which communicates to the Holder the information<\/div>\n<div>regarding the existence of the Personal Data Processing Policies that will be<\/div>\n<div>applicable, the way to access them and the characteristics of the Treatment that is<\/div>\n<div>intends to give Personal Data.<\/div>\n<div>13. Transfer: Consists of sending Personal Data to a recipient who, in turn,<\/div>\n<div>is responsible for the Treatment under the terms of Law 1581 of 2012.<\/div>\n<div>14. Transmission: It is the communication of Personal Data to the Treatment Manager,<\/div>\n<div>inside or outside the territory of the Republic of Colombia, with the purpose of carrying out<\/div>\n<div>of a treatment by the person in charge of quality systems.<\/div>\n<div>RIGHTS THAT ALL DATA HOLDERS HAVE AGAINST THE COMPANY<\/div>\n<div>PERSONAL<\/div>\n<div>Any process that involves treatment by any area of \u200b\u200bthe company of<\/div>\n<div>personal data of both customers, suppliers, employees and in general any<\/div>\n<div>third party with which PACIFIC DMC maintains commercial and labor relations<\/div>\n<div>must take into account and inform you expressly and in advance, by any means of the<\/div>\n<div>which a record of compliance can be kept, the rights that assist you to<\/div>\n<div>that owner of the data, which are listed below:<\/div>\n<div>1. Right to know, update, rectify, consult your personal data at any<\/div>\n<div>moment in front of PACIFIC DMC, regarding the data that it considers partial,<\/div>\n<div>inaccurate, incomplete, fractional and those that lead to error.<\/div>\n<div>2. Right to request at any time a proof of the authorization granted to<\/div>\n<div>PACIFIC DMC.<\/div>\n<div>3. Right to be informed by PACIFIC DMC, upon request of the owner of the<\/div>\n<div>data, regarding the use that has been given to them.<\/div>\n<div>4.Derecho a presentar ante la Superintendencia de Industria y Comercio las quejas que4. Right to submit to the Superintendence of Industry and Commerce the complaints that<\/div>\n<div>consider relevant to assert your right to Habeas Data against the company.<\/div>\n<div>5. Right to revoke the authorization and\/or request the deletion of any data when<\/div>\n<div>consider that PACIFIC DMC has not respected your rights and guarantees<\/div>\n<div>constitutional.<\/div>\n<div>6. Right to free access to personal data that you voluntarily decide<\/div>\n<div>share with PACIFIC DMC, for which the company in aid of Management<\/div>\n<div>of Informatics and Technology, is in charge of conserving and archiving safely and<\/div>\n<div>the authorization forms of each of the holders of personal data are reliable<\/div>\n<div>duly granted.<\/div>\n<div>CASES IN WHICH THE COMPANY DOES NOT REQUIRE AUTHORIZATION FOR THE<\/div>\n<div>PROCESSING OF THE DATA YOU HAVE IN YOUR POSSESSION<\/div>\n<div>1. When the information is requested from the company by a public entity or&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;. &#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;&#8230;..<\/div>\n<div>administrative authority that is acting in the exercise of its legal functions or by order<\/div>\n<div>judicial.<\/div>\n<div>2. When it comes to data of a public nature because they are not protected by<\/div>\n<div>the scope of application of the rule.<\/div>\n<div>3. Duly proven medical or health emergency events.<\/div>\n<div>4. In those events where the information is authorized by law to fulfill purposes<\/div>\n<div>historical, statistical and scientific.<\/div>\n<div>5. In the case of data related to the civil registry of people due to the fact that<\/div>\n<div>This information is not considered as data of a private nature.<\/div>\n<div>TO WHOM INFORMATION MAY BE DELIVERED BY THE COMPANY WITHOUT<\/div>\n<div>NEED TO HAVE THE AUTHORIZATION OF THE DATA HOLDERS<\/div>\n<div>To the owners of the data, their heirs or representatives at any time and at<\/div>\n<div>through any means when requested to PACIFIC DMC.<\/div>\n<div>To judicial or administrative entities in the exercise of functions that raise some<\/div>\n<div>request to the company for the information to be delivered.<\/div>\n<div>To third parties that are authorized by any law of the Republic of Colombia.<\/div>\n<div>To third parties to whom the Data Owner expressly authorizes to deliver the information<\/div>\n<div>and whose authorization is delivered to PACIFIC DMC.<\/div>\n<div>DUTIES THAT THE COMPANY HAS WITH RESPECT TO THE HOLDERS OF THE DATA<\/div>\n<div>PACIFIC DMC acknowledges that personal data is the property of the owners<\/div>\n<div>of the same and that only such persons may decide on them. In this<\/div>\n<div>sense, will make exclusive use for those purposes for which it is empowered in the<\/div>\n<div>terms of the law and for the sake of the foregoing, it is allowed to inform the duties that it assumes in<\/div>\n<div>your capacity as data controller:<\/div>\n<div>1. The company must find the means through which to obtain the express authorization<\/div>\n<div>by the owner of the data to carry out any type of treatment.<\/div>\n<div>2. The company must clearly and expressly inform its customers, employees,<\/div>\n<div>providers and third parties in general from whom the treatment to which the data is obtained<\/div>\n<div>to which they will be subjected and the purpose of said treatment. to which they will be subjected and the purpose of said treatment.<\/div>\n<div>must design the strategy through which for each event, mechanics or request for<\/div>\n<div>data that is carried out, will inform them of the respective treatment in question.<\/div>\n<div>Some of these means may be sending text messages, filling out<\/div>\n<div>physical formats, through the PACIFIC DMC websites, among others.<\/div>\n<div>3. The company must inform the owners of the data for each case, the nature<\/div>\n<div>optional to respond and provide the respective information requested.<\/div>\n<div>4.In all cases in which data is collected, the rights that you have<\/div>\n<div>assist all owners regarding their data.<\/div>\n<div>5. The company must inform the identification, physical or electronic address and telephone number of<\/div>\n<div>the person or area that will have the quality of data controller, within the<\/div>\n<div>which may have the web page of http:\/\/www.PACIFICTRAVEL.CO and the Customer Service offices of the<\/div>\n<div>company PACIFIC DMC, or email info@pacifictravel.co<\/div>\n<div>6. The company must guarantee at all times to the holder of the information, the full and<\/div>\n<div>effective exercise of the right to habeas data and petition, that is, the possibility of<\/div>\n<div>know the information that exists about him or rests in the data bank, request the<\/div>\n<div>update or correction of data and process queries, all of which will be done by<\/div>\n<div>through the mechanisms for consultations or claims provided for in this policy.<\/div>\n<div>7. The company must keep the data records with due security<\/div>\n<div>personal stored to prevent deterioration, loss, alteration, unauthorized use<\/div>\n<div>or fraudulent and periodically and timely update and rectify the<\/div>\n<div>data, each time the holders of the same report news or requests.<\/div>\n<div>PURPOSES IN THE CAPTURE, USE AND PROCESSING OF PERSONAL DATA<\/div>\n<div>PACIFIC DMC, in the development of its corporate purpose and its relations with third parties,<\/div>\n<div>understood by these clients, employees, suppliers, creditors, strategic allies,<\/div>\n<div>subsidiaries, subordinates among others; constantly collects data to carry out various<\/div>\n<div>purposes and uses within which can be framed:<\/div>\n<div>. Administrative, commercial, promotional, informative, marketing and sales purposes.<\/div>\n<div>. Offer all kinds of commercial services; as well as carry out promotional campaigns,<\/div>\n<div>marketing, advertising.<\/div>\n<div>. Search for closer knowledge with all its customers, suppliers,<\/div>\n<div>employees and related third parties.<\/div>\n<div>In relation to the above, PACIFIC DMC may execute the following actions:<\/div>\n<div>1.Get, store, compile, exchange, update, collect, process, reproduce<\/div>\n<div>and\/or have the data or partial or total information of those owners who<\/div>\n<div>grant the due authorization in the terms required by law and in the formats that<\/div>\n<div>for each case deemed appropriate.<\/div>\n<div>2.Classify, order, separate the information provided by the owner of the data.<\/div>\n<div>3. Carry out investigations, compare, verify and validate the data obtained in due<\/div>\n<div>form with credit risk centers with which they have commercial relations.<\/div>\n<div>4. Extend the information obtained under the terms of the habeas data law, to the<\/div>\n<div>companies with which it contracts the services of capture, storage and management of its<\/div>\n<div>databases prior to the due authorizations obtained in this regard.<\/div>\n<div>5. Transfer the data or partial or total information to its affiliates, businesses, companies and\/or<\/div>\n<div>affiliated entities and strategic allies.<\/div>\n<div>THE AUTHORIZATION<\/div>\n<div>In order to carry out the aforementioned purposes, PACIFIC DMC,<\/div>\n<div>requires free, prior, express and duly informed authorization by<\/div>\n<div>part of the owners of the data and for this purpose it has provided suitable mechanisms<\/div>\n<div>part of the owners of the data and for this purpose it has provided suitable mechanisms<\/div>\n<div>authorization. It may be recorded in any medium, be it a physical document,<\/div>\n<div>electronically or in any format that guarantees its subsequent consultation through<\/div>\n<div>technical and technological tools and information security developments.<\/div>\n<div>The authorization is a declaration that informs the owner of the data the following<\/div>\n<div>information:<\/div>\n<div>. Who is responsible or in charge of collecting the information<\/div>\n<div>. Data collected<\/div>\n<div>. Purposes of the treatment<\/div>\n<div>. Procedure for the exercise of the rights of access, correction, updating or<\/div>\n<div>data suppression<\/div>\n<div>. Information on the collection of sensitive data.<\/div>\n<div>DATA COLLECTED BEFORE THE ISSUANCE OF DECREE 1377 OF 2013<\/div>\n<div>For the purposes of complying with the provisions of article 9 of Law 1581 of 2012,<\/div>\n<div>Those responsible for the processing of personal data will establish mechanisms to<\/div>\n<div>obtain the Authorization of the owners or of whoever is legitimated in the<\/div>\n<div>terms of the Law. These mechanisms may be predetermined through means<\/div>\n<div>technicians that facilitate the holder its automated manifestation. The Authorization may<\/div>\n<div>The Authorization may (i) In writing, (ii) Verbally<\/div>\n<div>or (iii) Through unequivocal conduct of the owner that allows to conclude in a<\/div>\n<div>reasonable person who gave the authorization. In no case can silence be assimilated to a<\/div>\n<div>unequivocal conduct.<\/div>\n<div>Likewise, in accordance with the provisions of article 10 of Decree 1377 of 2013,<\/div>\n<div>PACIFIC DMC, will publish in newspapers with wide national circulation, the notice of<\/div>\n<div>privacy through which I communicate the existence of this policy, informing the<\/div>\n<div>with respect to the Superintendence of Industry and Commerce. As indicated in this<\/div>\n<div>Decree, if within thirty (30) business days from the implementation of the<\/div>\n<div>previous mechanism, the holders did not contact the RESPONSIBLE or IN MANAGER to<\/div>\n<div>request the deletion of your personal data, the RESPONSIBLE and MANAGER may<\/div>\n<div>continue carrying out the Processing of personal data contained in their databases<\/div>\n<div>data for the intended purpose or purposes indicated in the data processing policy<\/div>\n<div>la informaci\u00f3n.<\/div>\n<div>PROTECTION OF PERSONAL DATA OF MINORS AND ADOLESCENTS<\/div>\n<div>Pursuant to the provisions of Statutory Law 1581 of 2012 and the Regulatory Decree<\/div>\n<div>1377 of 2013, PACIFIC DMC, ensures that the Processing of personal data<\/div>\n<div>of children and adolescents will be carried out respecting their rights, which is why,<\/div>\n<div>in the commercial and marketing activities carried out by PACIFIC DMC, you must<\/div>\n<div>have the prior, express and informed authorization of the father or mother or the<\/div>\n<div>legal representative of the child or adolescent.<\/div>\n<div>FORM OF PROCEEDING WITH RESPECT TO THE INQUIRIES AND REQUESTS MADE BY THE<\/div>\n<div>DATA OWNERS<\/div>\n<div>Every owner of personal data has the right to make inquiries and submit requests to the<\/div>\n<div>company regarding the management and treatment given to your information.<\/div>\n<div>A). PROCEDURE FOR THE PROCESSING OF CLAIMS OR REQUESTS:<\/div>\n<div>Any request, request, complaint or claim (PQR) that is presented to<\/div>\n<div>PACIFIC DMC, by any owner or their successors in title with respect to the<\/div>\n<div>handling and treatment given to your information will be resolved in accordance with the law<\/div>\n<div>regulation to the right to habeas data and will be processed under the following rules:<\/div>\n<div>1. The request or claim will be made in writing or any other means<\/div>\n<div>defined in this policy for this purpose, addressed to PACIFIC DMC, with the<\/div>\n<div>identification of the holder, the description of the facts that give rise to the claim, the<\/div>\n<div>address or means through which you wish to obtain your response, and if applicable,<\/div>\n<div>accompanying the supporting documents that you want to enforce. In case the<\/div>\n<div>writing is incomplete, the company will request the interested party to correct the faults<\/div>\n<div>within five (5) days of receipt of the claim. after two months<\/div>\n<div>from the date of the request, without the applicant submitting the required information,<\/div>\n<div>it will be understood that the claim or request has been withdrawn.<\/div>\n<div>2. Once the complete petition or claim is received, the company will include in the registry<\/div>\n<div>individual in a term not exceeding two (2) business days a legend that says &#8220;claim in<\/div>\n<div>procedure&#8221; and the nature of it. Such information must be kept until the<\/div>\n<div>claim is decided.<\/div>\n<div>3. The applicant will receive a response from PACIFIC DMC, within<\/div>\n<div>ten (10) business days from the date on which you had<\/div>\n<div>effective knowledge of the request.<\/div>\n<div>4. When it is not possible to meet the request within said term, the<\/div>\n<div>concerned, stating the reasons for the delay and indicating the date on which the<\/div>\n<div>your request, which in no case may exceed five (5) business days following the<\/div>\n<div>expiration of the first term.<\/div>\n<div>B. INQUIRIES:<\/div>\n<div>The PACIFIC DMC Personal Information Management Policy, and<\/div>\n<div>the basic rights that the owners of the data have in relation to it may<\/div>\n<div>be consulted through the following means:<\/div>\n<div>http:\/\/www.PACIFICTRAVEL.CO info@PACIFIC DMC, Servicio al cliente.<\/div>\n<div>Any query that a holder has about his information or personal data or when<\/div>\n<div>considers it necessary to initiate a request for information or considers that your rights<\/div>\n<div>have been violated in relation to the use and handling of your information; you can do it to<\/div>\n<div>through the following email: info@pacifictravel.co<\/div>\n<div>If within the ten (10) designated days, it is not possible for the company to meet the<\/div>\n<div>consultation, the corresponding area must inform the interested party, the reasons for the delay<\/div>\n<div>consultation, the corresponding area must inform the interested party, the reasons for the delay<\/div>\n<div>five (5) business days following the expiration of the first term.<\/div>\n<div>C. RESPONSIBLE FOR THE TREATMENT:<\/div>\n<div>PACIFIC DMC, has the quality of data controller, through the<\/div>\n<div>This policy allows you to inform your identification data:<\/div>\n<div>Company name: PACIFIC DMC<\/div>\n<div>RTN: 67212<\/div>\n<div>Person or agency responsible for handling requests, queries and claims: the<\/div>\n<div>The area in charge of receiving and channeling all requests and concerns is the<\/div>\n<div>Quality Department via email info@PACIFIC DMC<\/div>\n<div>D. PROCESSOR OF THE TREATMENT:<\/div>\n<div>Eventually, PACIFIC DMC may have the quality of MANAGER OF THE<\/div>\n<div>TREATMENT, in which case the identification data is as follows:<\/div>\n<div>Company name: PACIFIC DMC<\/div>\n<div>RTN: 67212<\/div>\n<div>Person or agency responsible for handling requests, queries and claims: the<\/div>\n<div>The area in charge of receiving and channeling all requests and concerns is the<\/div>\n<div>Quality Department via email info@PACIFIC DMC<\/div>\n<div>COMPUTER SECURITY POLICIES<\/div>\n<div>For PACIFIC DMC, it is essential and a priority to adopt technical measures,<\/div>\n<div>legal, human and administrative that are necessary to ensure the safety of the<\/div>\n<div>personal data protecting the confidentiality, availability, integrity,<\/div>\n<div>unauthorized and\/or fraudulent use, access. Likewise, it is allowed to inform that<\/div>\n<div>Internally, the company has implemented mandatory security protocols<\/div>\n<div>compliance for all personnel with access to personal data and to the<\/div>\n<div>information systems.<\/div>\n<div>The internal security policies under which the owner&#8217;s information is kept for<\/div>\n<div>prevent its adulteration, loss, consultation, use or unauthorized or fraudulent access, are<\/div>\n<div>the following:<\/div>\n<div>1. Policies in the perimeter technological infrastructure in the data network (System of<\/div>\n<div>intrusion prevention (IPS), Firewalls, secure mail, content control, control of<\/div>\n<div>network access NAC and antivirus).<\/div>\n<div>2. Policies in the technological infrastructure and access control policies to the<\/div>\n<div>information, applications and databases (security modules).<\/div>\n<div>3. Technological implementation policies that protect computers and servers<\/div>\n<div>of the organization<\/div>\n<div>4. Technological implementation policies that support the information contained in the<\/div>\n<div>different platforms.<\/div>\n<div>5.Written policy on information security and use of security tools<\/div>\n<div>informaci\u00f3n.<\/div>\n<div>6. Confidentiality agreement with suppliers and third parties.<\/div>\n<div>7. Confidentiality clause in employee employment contracts.<\/div>\n<div>8. Self-control procedures and response to Internal and External Audit.<\/div>\n<div>9.In all the events that are carried out, in which customer information is captured,<\/div>\n<div>includes the Habeas data paragraph, with its respective implications.<\/div>\n<div>10.Habeas Data Notice. By participating in the Event, all participants declare<\/div>\n<div>know and authorize in a free, prior, voluntary, express and duly informed manner<\/div>\n<div>PACIFIC DMC to collect, record, process, disseminate, compile,<\/div>\n<div>exchange, update and dispose of the data or partial information that you provided, and<\/div>\n<div>for the purpose of participating in the Event; as well as to transfer said data or information<\/div>\n<div>partially or totally to its shops and companies in order that PACIFIC DMC can<\/div>\n<div>offer your products and\/or services to your customers in a more personalized and<\/div>\n<div>directly, and also to contact the person in case of turning out to be the winner of the<\/div>\n<div>Event, to send advertising information of own brands, mailing, sms,<\/div>\n<div>direct mail and, commercialize all the data and information that voluntarily<\/div>\n<div>provided at the time of participating in the Event. The use of the database will be<\/div>\n<div>from the start of the Event until the day PACIFIC DMC goes into liquidation.<\/div>\n<div>PACIFIC DMC guarantees that it complies with data protection<\/div>\n<div>PACIFIC DMC guarantees that it complies with data protection<\/div>\n<div>regulation of the right to HABEAS DATA, for which it is allowed to inform:<\/div>\n<div>1.That the right of habeas data is the one that every person has to know, update and<\/div>\n<div>1.That the right of habeas data is the one that every person has to know, update and<\/div>\n<div>databases of a public or private nature.<\/div>\n<div>2. That the client, as the owner of the information, may access their data at any<\/div>\n<div>moment, for which you can modify, correct, update, revoke and request<\/div>\n<div>proof of the authorization given if you consider it so through this means or through the<\/div>\n<div>PACIFIC DMC Customer Service office.<\/div>\n<div>3. That the client, as the owner of the information, has the power or not to report those<\/div>\n<div>data freely available and to submit requests regarding the use that has been given<\/div>\n<div>to your data.<\/div>\n<div>4. That for the full and effective exercise of this right by all its clients,<\/div>\n<div>PACIFIC DMC has provided the following means through which you can<\/div>\n<div>Submit your requests and\/or complaints and\/or claims: info@pacifictravel.co.<\/div>\n<div>Sincerely:<\/div>\n<div>PACIFIC DMC<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Personal data processing policy GENERAL This policy is defined in accordance with the entry into force of Statutory Law 1581 of 2012, the purpose of which is to dictate the general provisions for data protection personal data and develop the constitutional right that all persons have to know, update and rectify the information that has [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"_joinchat":[],"footnotes":""},"class_list":["post-2550","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/pages\/2550","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/comments?post=2550"}],"version-history":[{"count":2,"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/pages\/2550\/revisions"}],"predecessor-version":[{"id":2656,"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/pages\/2550\/revisions\/2656"}],"wp:attachment":[{"href":"https:\/\/www.pacifictravel.co\/en\/wp-json\/wp\/v2\/media?parent=2550"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}